Stage Conversion Analytics is a configurable funnel report designed to measure opportunity conversion rates and sales velocity between stages.
This analytic helps teams identify where opportunities are progressing successfully and where deals may be slowing down or dropping off within the sales process.
Accessing Stage Conversion Analytics
To access Stage Conversion Analytics:
Navigate to Opportunities
Select the desired pipeline
Click Analytics
Select Stage Conversion Analytics
What You'll See
Each saved analytic tracks:
Conversion percentages between stages
Average time between stages
Users can configure analytics using:
Pipeline
Selected stages
Default filters
Saved analytic names and descriptions
Available Reports using Staged Conversion Analytics
Funnel View
Displays:
Conversion percentages between stages
Average duration between stages
Details View
Displays the individual opportunities behind the funnel metrics, including:
Stage entry timestamps
Time spent in stages
Converted opportunities
In-flight opportunities
Drop-offs
Tip: CSV export is available from the Details View.
How It's Used
Teams commonly use Stage Conversion Analytics to:
Identify funnel drop-off points
Measure sales velocity
Investigate stalled opportunities
Compare funnel performance across teams or lead sources
Evaluate process bottlenecks within the sales cycle
Managers often use the Details View to investigate opportunities that failed to progress to the next stage.
Available Filters
Saved analytic settings include:
Pipeline
Selected Stages
Default Lead Sources
Default Agents
Date Range
Analytic Name and Description
Inline filters include:
Date Range
Lead Sources
Agents
Funnel or Details View
Best Practices
Build Funnels Using Real Sales Progression
Selected stages should follow the actual order opportunities move through your sales process.
Stages configured out of sequence may produce misleading conversion results.
Investigate Low-Conversion Stages
Low conversion percentages often indicate:
Process bottlenecks
Qualification issues
Rep coaching opportunities
Inconsistent follow-up
Monitor Stage Velocity
Long average durations between stages may indicate opportunities are stalling within the funnel.
Reviewing stage velocity regularly can help identify operational inefficiencies or follow-up gaps.
Troubleshooting
Why Are Opportunities Showing in Details View That Did Not Convert?
The Details View intentionally includes:
Converted opportunities
Non-converted opportunities
In-flight opportunities
This helps teams investigate both successful and unsuccessful opportunity progression.
Why Does My Funnel Look Incorrect?
Stage order determines the funnel flow and directly impacts conversion calculations.
If stages are selected out of sequence, the funnel may produce misleading or unexpected results.
Important Things to Know
Estimated Close Date is Not Used
This analytic is based entirely on stage transition timestamps and does not rely on Estimated Close Dates.
Low Sample Warnings
Funnels with fewer than 10 opportunities in a stage transition are flagged to indicate potentially unreliable conversion percentages due to small sample sizes.
