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Manage Event Registrations

Manage your event registration list directly from the event page.

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Written by Tayler Hickman

Export an Event Registration List

  1. Navigate to the desired Event page.

  2. In the Registered section, click the three-dot action menu.

  3. Select Export.

Update Event Registration Status

The Registered table displays all event registrants and includes the following details:

Confirmed

Select the checkbox to confirm a registrant's attendance.

Status

Select one of the following attendance statuses:

  • Pending

  • Attended

  • No Show

  • Canceled

  • Rescheduled

  • Waitlisted

Outcome

Select one of the following outcomes:

  • None

  • Appointment Set

  • Follow Up

Actions

Use the available action icons to perform follow-up activities directly from the Event page:

  • Calendar icon: Schedule an appointment

  • Trophy icon: Create an opportunity

  • Three-dot action menu: Call, email, or text the contact directly from the Event page

Text or Email Registrants in Bulk

From an event's Registered section, you can message registrants in bulk and turn attendees into a reusable contact list — without leaving the Event page.

  1. Navigate to the desired Event page.

  2. In the Registered section, use the Status and/or Outcome filters to narrow the roster. Your message goes to exactly the contacts shown.

    • Status: Pending, Attended, Canceled, No Show, Rescheduled, Waitlisted, Registered, Confirmed

    • Outcome: None, Follow Up, Appointment Set

  3. Click Text Message or Email. The panel displays the recipient count and your available credits.

  4. Compose your message:

    • Email: choose the From account, enter a Sender name and Subject, then write your message in Plain Text, choose a Template, or paste HTML.

    • Text: check This is an event reminder to send it as a transactional message. Keep the body factual — promotional content is not allowed on this channel.

  5. Use personalization tokens so each recipient sees their own details.

  6. Review the preview, then click Send.

🔍 Before you send: Texting requires a configured texting account, and email requires a verified sending account. If your organization hasn't set these up, the Text Message or Email button will prompt you to do so first. See Configure Email & Text Messaging.

To review messages already sent for this event, click Communication History in the Registered panel.

Convert the Roster to a Static Contact List

Turn an event's attendees into a reusable static contact list — useful for following up with a specific group after the event.

  1. In the Registered section, apply any Status or Outcome filters so the roster shows exactly who you want on the list.

  2. Click the three-dot action menu, then select Convert to Static List.

  3. Enter a Name and, optionally, a Description. The Contact List Preview shows who will be included and an estimated contact count, based on your current filter.

  4. Click Save. Your new list is available under Contact Lists.

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