We're here to help! Whether you have a quick question or need some in-depth assistance, here's how you can reach us.
🔍 Tip: Before you reach out, check out our Help Center first--it's packed with answers to common questions, troubleshooting tips, and how-to-guides. You might find exactly what you need without the wait 😃
How to Contact Swivel Support
Once logged into your account, click the Help button to launch your in-app support center including: Search, Chat, Create a ticket and more!
💬 Ask a question
Click the Ask a Question option and type in your question. Be as specific as possible so we can get you the right info quickly.
Available: Monday-Friday, 9 AM- 5PM CST (excluding holidays).
🎟️ Create a ticket
Scroll to the Create a ticket section and select the type of ticket you wish to submit (General Inquiry, Product Issue, Billing & Payments, or Submit Product Feedback).
Complete the pop-up field including your email, title of ticket, and description. Be as specific as possible so we can make sure we get your ticket to the right department.
📞 Call us
If you need to talk to a real person, call us at 913-948-8700 x 2
Available: Monday-Friday, 9 AM- 5PM CST (excluding holidays).
📩 Email us
Prefer email? No problem! send us a message at [email protected], and we'll respond within one business day.