Commissions Overview
Swivel makes it easy to add and track expected agent commissions per policy and/or account.
Video Tutorial: Creating a New Commission Entry
Add Commission Entry
From the contact's record, navigate to the Products tile.
Click the three-dot Action Menu next to the desired product and select Commissions.
Click the +New Commission button and complete the New Commission slide out form.
Commission Type
Date
Status: Options include Pending, Complete, and Canceled. The Status reflects the tile the amount will display (i.e. a Pending Status displays on the Pending tile).
Repeat Frequency
Commissionable Amount (aka premium paid amount, sales amount, purchase amount)
Agent
Split
Rate
Commission: Displays the Net Commission calculated using the Commissionable Amount, Split, and Rate.
Add Split Commission: Allows you to add additional Agent's Splits (as needed)
Click Save.
🔍 Tip: You can also use the Commission Tab on the Product Display Page to add and view commissions. To access, click on the product name on your contact's page.
Commission Types
Commission Types represent the type of commission tracked. Swivel includes the following pre-configured Commission Types: Commission, Bonus, and Fee.
Create New Commission Type from Product
From the desired Product entry, > click the three-dot Action Menu and select Commissions.
Click the +New Commission Type button and complete the New Commission Type slide out form.
Click Save.
📌 Note: Commission Types can also be managed from Advanced Setup.
🙋 Commissions FAQs
What is the difference between Split and Rate for on the new commission form?
What is the difference between Split and Rate for on the new commission form?
Commission splits and commission rates are assigned in percentages (%) on a given product record. The split(s) reflect how compensation should be allocated and the rate(s) identify the percent of the commissionable amount to be paid. Together, this calculates the expected next commission for the agent (assigned in the drop down box).
How do I enter a flat-rate or flat-fee commission?
How do I enter a flat-rate or flat-fee commission?
If you receive a flat or set amount, enter your anticipated payment in the Commissionable amount and set both the split and the rate to 100%.