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Swivel Sync Report

Written by Jessica Hightower
Updated over a month ago

Use this report to review the sync status for all applicable policies, accounts, carriers and institutions.

  1. From the main menu, go to Reports.

  2. Find the Swivel Sync Report tile > click Run Report.

  3. Go to Search bar > enter a contact or product number to find a specific policy or account.

  4. Click the Filter button > Select any additional criteria to drill down your results using the following options > click Filter.

    1. Sync Status

    2. Sync Source

    3. Institution

    4. Product Line

    5. Product Type

    6. Products

    7. Agents

  5. Clicking the Sync button located next to a policy or account to manually initiate a force sync request.

πŸ” Tip: You can also access the Swivel Sync Report directly from the πŸ”— Swivel Sync Dashboard > Sync Activity > clicking any of the status metrics. Clicking any status metric will navigate to the respective, filtered Swivel Sync Report.

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